- Transport, Lao Cai train staion - Pinocchio Hotel: by bus (50.000vnd/person) or by private car (30$/way)
- Bus ticket from Sapa to Dien Bien Phu (14$/person). Tourist bus, depart at 7:30 A.M or 18:00 PM every day from Pinocchio Hotel
- Dien Bien- Muang Khua (Laos) (11$/person): Depart at 5:30 A.M every day from Dien Bien Phu
- Free map and information
- Travel tours arrangement with local minority guide
- Free internet service with WIFI access in the room
- Laundry service (30.000vnd/1kg)
- Motorbike for rent: 8$/day for automatic and 6$/day for manual motorbike
- Mountain bike for rent (10$/day)
- Safety deposit box
- Foreign currency exchange
- Visa extension
- Wake up service
- Postal service
- Large terraced open bar
- Cash currency exchange
- Train ticket booking from/to Hanoi - Lao Cai
- Luggage store room
- Gourmet Restaurant